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October 31, 2024

Managing Travel Disruptions, Frequent Flyer Rewards, and Competitive Airfares: How the Global Airfare Control Center Supports Travel Agents

In the ever-evolving world of travel, we understand that disruptions such as weather conditions and technical delays are common challenges that travel agents must navigate. That’s why we operate the Global Airfare Control Center (GACC), a specialized hub staffed by air travel experts with over 15 years of industry experience, including former airline employees. At GACC, we play a critical role in helping agents manage these disruptions effectively, providing real-time solutions and enabling them to deliver superior service to their clients, no matter the circumstances.

 

 

Proactive Management of Weather Delays

Travel disruptions, whether due to severe weather or unexpected technical issues, are inevitable. Our Global Airfare Control Center (GACC) provides real-time monitoring and immediate updates, allowing agents to promptly inform clients, offer rebooking options, and arrange accommodations. With our expert team and direct communication with airlines, agents can swiftly manage disruptions, minimizing inconvenience and ensuring clients continue their journeys smoothly, even when unforeseen challenges arise.

Maximizing Frequent Flyer Benefits

GACC also provides expert guidance on managing frequent flyer programs, helping travel agents maximize the benefits for their clients. Whether it’s securing mileage upgrades or managing loyalty rewards, our in-depth knowledge of airline policies ensures that travelers get the most from their accumulated miles. We take care of the administrative details, freeing up agents to focus on client service while ensuring travelers receive the full value of their loyalty programs.

Access to Competitive Airfares

Through GACC, we give travel agents access to discounted published fares by leveraging our industry relationships and expertise in airfare rules. This allows agents to offer competitive pricing to clients, whether for corporate or leisure travel, without compromising service quality. The ability to provide cost-effective solutions while maintaining high standards of service gives agents a clear advantage in today’s market.

INTT Advisor Empowers Travel Agents Through GACC

Through the Global Airfare Control Center, an integral part of our services, travel agents can become fully equipped to manage the complexities of modern travel. Our team of experts ensures that agents can proactively handle weather and technical delays, maximize frequent flyer benefits, and secure competitive airfares with ease. This comprehensive support system enables agents to deliver exceptional service, turning challenges into opportunities to enhance their clients’ travel experiences.

 

For partnership inquiries, reach out to us at [email protected], or take the first step by registering today at https://app.smartsheet.com/b/form/f2071e13378a4ef39d3d6c6d6787234d.

 

ABOUT THE AUTHOR:

Dr. Gamini Hewawasam is an expert in the airline industry with over 20 years of experience and he has demonstrated his global leadership capabilities by simultaneously leading multiple companies located in opposite parts of the world. GB possesses extensive knowledge of air tariffs, flight operations, and customer care, and he is experienced in working with Star Alliance, SkyTeam, and Oneworld. He has utilized his experience and expertise to develop the unparalleled services of INT Terminal Travel Group and serve various airlines as an advisor. His innovative approaches have enabled INT Terminal Travel Group to ensure customer satisfaction and successfully navigate through the challenging times of the airline industry.

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