GLOBAL AIRFARE CONCIERGE CENTER

Your Trusted Airline Partner Behind Every Journey

At INT Terminal, we believe exceptional travel experiences begin long before departure and continue until your client arrives safely at their destination.

The Global Airfare Concierge Center (GACC) was created exclusively for travel advisors, agencies, tour operators, and luxury travel professionals seeking a higher level of airline expertise and client support.

Our team becomes an extension of your business, providing professional airfare solutions, global travel support, and around-the-clock assistance while helping you increase revenue and strengthen client relationships.

Sell More. Earn More. Worry Less.

While you focus on selling hotels, cruises, tours, villas, experiences, and destination services, our airfare specialists manage the complexities of global air travel.

We help you:

• Access competitive airline fares
• Maximize commission opportunities
• Manage complex international itineraries
• Support VIP and corporate travelers
• Handle airline schedule changes
• Assist with ticket exchanges and reissues
• Provide traveler support during disruptions

Most importantly, we help protect the relationship between you and your client.

Your Trusted Airline Partner Behind Every Journey

The journey does not end when a ticket is issued. Airlines change schedules. Weather impacts operations. Connections are missed. Aircraft substitutions occur. Unexpected situations arise every day. When your clients travel, our team remains available to support them throughout their journey.

Whether a traveler requires assistance in London, Tokyo, Sydney, Singapore, Frankfurt, Dubai, or New York, experienced airline professionals are only a call away. While your clients travel the world, they travel with the support of INT Terminal.

Your clients remain your clients.
Our role is to support your agency behind the scenes while enhancing the level of service you provide. When challenges arise, we work directly with airlines, fare desks, and reservation systems to identify solutions quickly and professionally.

Our objective is simple:
To make your agency look exceptional. Every successful resolution strengthens your relationship with your clients and reinforces the value of working with a professional travel advisor.

Travel does not operate on business hours.

A schedule change in Europe may happen while you are asleep.
A missed connection in Asia may occur during a weekend.
A weather disruption in North America may affect a client’s carefully planned vacation.

GACC provides access to experienced airfare specialists who understand:

• International airline operations
• Fare construction and ticketing
• Reissues and exchanges
• Airline waivers and policies
• Complex routing solutions
• Premium cabin reservations
• Group and corporate travel

When assistance is needed, your clients are never left to navigate the situation alone.

We believe successful partnerships should benefit everyone. As a GACC partner, you continue to earn from your airfare sales while gaining access to a team of experienced airline professionals.

Our partnership model allows travel advisors to:

• Expand their air travel capabilities
• Increase sales confidence
• Access airline expertise without additional staffing
• Generate additional revenue opportunities
• Deliver a higher level of service to clients

Instead of building an internal air department, partner with a team already dedicated to airfare excellence.

The Global Airfare Concierge Center supports:

• Independent Travel Advisors
• Luxury Travel Consultants
• Host Agency Members
• Corporate Travel Professionals
• Concierge Companies
• Destination Specialists
• Tour Operators
• Cruise Experts
• Family Offices
• VIP Travel Managers

Whether you manage a handful of travelers each month or thousands of international journeys annually, GACC provides scalable support designed around your business.

Industry Expertise

Decades of experience in international airline operations, fare construction, ticketing, and traveler support.

Global Coverage

Support for travelers across all major regions and airline networks worldwide.

Personalized Service

Dedicated professionals who understand your clients and your business.

Revenue Opportunities

Competitive airfare solutions and commission-sharing partnerships.

Trusted Relationships

We operate as an extension of your team while protecting your client relationships.

Peace of Mind

Knowing experienced professionals are available when your clients need assistance most.